Read This First:
Please make sure to read all of these instructions. Failure to do so can cause your phone to be hardlocked and never be able to be unlocked.
If the code does not work, please DO NOT keep trying to use the code. Some Motorola models have a limited amount of tries to enter the code, your phone will be hardlocked if all 10 attempts are used up. See the troubleshooting section below for help and contact us!
You will receive your code in the following format:
It is two separate 8 digit codes. From this example, two codes are present:
Code 1: 12345678
Code 2: 87654321
Please make sure to NOT use the code together.
Entering the Code
If one of these messages appear :
It's because you or somebody already entered too many wrong codes, you just have to let phone ON on theses errors messages and after 40 min to 2 hours maximum the message "Enter Code Special" will appear again !
---------- Trouble Shooting ----------
* Video proof maybe required if the Unlock code does not work, it's a good idea to film it so we can help trouble shoot what the problem is. We may also offer you a discount off your original purchase amount if you can provide us with a video of successfully unlocking your device. Just ask us!
"Code Error" or "Sim Network Unlock Unsuccessful" What do I do?
I can make Calls and Text but I'm not getting Internet Service.
My Phone is asking for the "PUK" or "Security Pin" or "Password"
If you are receiving the message "Incorrect Pin Code 5 tries left"
My Phone seems to be unlocked but I'm not getting any signal
---------- Alternative Code Input Instructions ----------
Motorola Atrix Unlock instructions (no simcard):
Some 3G phones (ie. Z8):
Unlock Instruction for Motorola Milestone:
If your phone is not prompting you to enter a code and are receiving a message:
"Cell phone is blocked, please contact service provider"
Motorola A956 (Droid 2) unlock instructions:
All unlock codes and unlock confirmations are sent by email to the email address that the customer enters on the order form. Delivery times shown on the website are guidelines on...Delivery Times and Cancellation
Refunds If no unlock code is found for a particular phone, a refund will be processed within 24 hours of us becoming aware that no code is available. All refunds can take around 7 ...Refunds
As a result of the so many fraudulent orders that we receive each day, it is imperative that we take all necessary measures to minimize credit card fraud. Therefore, we reserve th...Fraud Protection
ACCEPTED PAYMENT METHODS